Hi team — we’re a long-term customer and last year our spend was over $1,500 (usage above the Business threshold), but this year our usage was reset and we’re being billed on the Medium tier again. Could you please explain why the Business tier wasn’t applied and switch our account to Business pricing (and adjust charges since the reset date if applicable)?
Hello Luka,
Pricing works in tiers. The first 500 data is free (Free Tier), from 501-100,000 data it will charge you $3/1000 data (Medium Tier), and from 100,000 and above it will charge you $1/1000 data (Business Tier). And it resets every month.
Check out this article : How to Master Outscraper Pricing for Better Results | Outscraper to learn more about our pricing.
I hope it helps