I’ve restarted this and its still been 12 days and still not finished? Is everything working okay? Is anyone else having issues?
Hi V_P
Thank you for your patience!
I understand the wait can be frustrating. The processing time you’re experiencing is due to the scraping itself — we need to wait for the task to fully complete before the data becomes available for download.
Our development team is actively working on improving task speed, and we really appreciate your understanding as we continue to optimize the platform.
If you have any other questions in the meantime, feel free to reach out. Thanks again for your continued support!
@imjnvr this delay is highly unusual. Historically, comparable scrapes are usually completed within 24 hours. Can you explain what is going on? I never had issues with Outscraper before, but over the past 1-2 months it has been effectively unusable. If there has been a change, limitation, or problem, transparency matters. Lack of clarity creates false expectations and erodes trust. It is better to be upfront with loyal customers.
as of the moment our devs team is on the process of upgrading our services. It might affect the speed of our task. Sorry for the inconvinience.
@imjnvr - what is the estimated timeframe on when this will be completed?
Thank you