Google Maps Reviews doesn't work, no review return

General
1

Hello,
It appears that the Google Maps Reviews Scraper is not working properly.
I tried scraping just 2 reviews from a single location, but the job has been running for a very long time and has not completed.

I also tested the Python API (client.google_maps_reviews ), but no reviews were returned. Can you please investigate whether there is an issue with the scraper or the API?

For reference, you can reproduce the issue using the following test script (with your own API key):

from outscraper import OutscraperClient
import json

client = OutscraperClient(api_key='your_api_key')

result = client.google_maps_reviews(
    query='https://www.google.com/maps/place/99+Ranch+Market/@40.7610698,-73.8309082,19z/data=!4m6!3m5!1s0x89c2610016e18ec5:0xb3c405ccb563b5f3!8m2!3d40.7613626!4d-73.8304317!16s%2Fg%2F11md78x2vx?entry=ttu&g_ep=EgoyMDI2MDYxNi4wIKXMDSoASAFQAw%3D%3D',
    reviews_limit=2,
    limit=1,
    sort='lowest_rating'
)

print(json.dumps(result, indent=2))

Thank you.

1 Like
2

Also experiencing this issue beginning today, starting around mid-day Central Time.

3

Sorry for the inconvenience.

We experienced a temporary surge in Google Maps Reviews requests. Please check again and retry your task to see whether you get the same results.

Thank you for your feedback.

4

Hi, Iā€™m still not able to get any reviews from the Google Maps Reviews Scraper. Even with API, it can return the location, operation hours etc. but no review at all.
Can you pls fix ASAP? Thank you!

5

It works now. Thank you!

1 Like