Hey there, does anyone know why google maps scraper is either stuck or taking an incredibly long time to run queries? For example I have ran a fairly basic query without data enrichment, and set a max results return size of 10 (just to test out my theory that things are taking longer than expected), I set this task up 5 hours ago and it still hasn’t finished. Currently when I hover over the task status it says: “STARTED: task is running”. Anyone know what the issue would be or is this normal behaviour for the API to take so long?
Hi @adoneill96,
Thank you for your request. Usually, when you start the task you can see the estimated time to finish. Sometimes tasks could take more time to finish. The status “STARTED:task is running” is normal, your task should be finished.
Alternatively, You can restart or remove your task and start another task. Please refer to this link: How can I cancel a task - #2 by vlad to learn how to do this.